October 24, 2021

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First McDonald’s restaurant in Rutland opening its doors

The people of Rutland will be able to go to a McDonald’s restaurant in their own county for the first time from tomorrow.

Rutland was the only county in England where the fast-food giant did not have an outlet.

But that ends on Wednesday (November 4) as the new restaurant in Oakham, at the junction of Hackamore Way and Lands’ End Way, throws open its doors.

The restaurant, which has created 65 jobs, is due to open at 11am.

McDonald’s said that to help create a safe experience for everyone, the restaurant will be opening with several measures in place to help keep employees and customers safe.

These measures include:

  • Social distancing in the kitchens and service areas to help create a safe working
  • environment for restaurant teams
  •  Perspex screens at drive-thru windows and employees wearing
  • protective equipment, as well as Perspex screens and floor markings in specific areas in the restaurant and kitchen
  •  All McDonald’s employees are asked to confirm they are fit and able to work, and contactless thermometers are in use to take employee temperatures on arrival at work for every shift
  •  Operating with a smaller than usual team and offering a limited menu
  •  Customers are encouraged to pay by contactless payment methods
  •  Customers can use the My McDonald’s app to browse the menu, order and pay ahead
  • The safety measures mean that the restaurant will look a little different and things may take a little longer.

There will be slightly reduced dine-in seating available to start with, to ensure maximum safety, and outdoor seating is also available on the patio area.

An artist’s impression of the new McDonald’s

The thought of having a McDonald’s in the county for the first time did not go down well with some residents.

Rutland County Council were urged by some to refuse planning permission for the restaurant.

The council had 23 letters supporting the plan from residents, saying it would add to the dining choices available in England’s smallest county.

There were 55 objections, largely about the potential for increased litter – including one from a 10-year-old boy.

The youngster said McDonald’s food was not healthy and added: “The town will be destroyed”.

The restaurant is owned and operated by McDonald’s franchisee Glyn Pashley.

He said: “We are delighted to be opening in Oakham, making this restaurant the first in Rutland, and we’re so looking forward to seeing our new and existing local customers at the restaurant.

“We’d like to thank our customers in advance for their support and patience as we navigate and adapt to these different ways of working.”

Mr Pashley said the new restaurant will boast all the latest innovations from McDonald’s, designed to improve and enhance the restaurant experience for customers.

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Self-service kiosks mean visitors can order at a speed that suits them, while accessing nutritional information and making informed food choices.

He said that table service and digital drive-thru menu boards will also be in operation.

The My McDonald’s App will be available to use at the restaurant, allowing customers to order and pay for their meal ahead of time.

Customers can choose to take their meal at the counter, or have it delivered to a table – until England’s second lockdown begins on Thursday.

The Mayor of Oakham, Councillor David Romney, will officially open the restaurant.